On The Floor

The Friedman Group Retail Training Blog

15 08, 2016

5 Tips to Help Reduce Retail Employee Turnover and Train Your Staff to Be Successful

By | August 15th, 2016|Management Training, Store Management|0 Comments

5 Tips to Help Reduce Retail Employee Turnover and Train Your Staff to Be Successful  Imagine this: You have an employee who has been with you for over 3 months make [...]

9 08, 2016

The Simple Way Retailers Can Knockout Non-Compliance

By | August 9th, 2016|Best Practices, Retail Employee Compliance|0 Comments

The Simple Way Retailers Can Knockout Non-Compliance How many hours a week do you spend policing your stores and staff? Retailers have it tough, you assign someone a task that you want [...]

18 04, 2016

Let Your Customers Decide How Much is Too Much

By | April 18th, 2016|Best Practices, Sales Training, Selling Skills|0 Comments

Let Your Customers Decide How Much is Too Much  You’ve established a rapport with your customer, you’ve asked plenty of good probing questions and now it’s time for a demonstration. [...]

18 04, 2016

Making Conversation Makes for Great Sales

By | April 18th, 2016|Customer Service, Sales Training, Selling Skills|0 Comments

Making Conversation Makes for Great Sales "May I help you?" "Is there anything in particular you're looking for?" Most informed salespeople no longer feel compelled to use such opening lines. [...]

18 04, 2016

The Friedman Group 2.0

By | April 18th, 2016|Best Practices, News|0 Comments

Welcome to The Friedman Group 2.0!  The launch of our new website and logo present a new face that more closely represents the company we are today after serving retailers over the last [...]