The Friedman Group provides large and small retailers with retail sales training, retail management training, retail consulting and custom onsite retail training programs. Led by international retail authority Harry J. Friedman, the most sought after retail consultant in the world, our retail customer service training, management courses, seminars and retail selling systems provide the best training available for all levels of retail: salespeople, managers, district managers, senior executives and owners.

Customer sales and service training programs have been developed for the furniture, jewelry, apparel, shoe, appliance, electronics, sporting goods and many other industries, along with recruiting and hiring systems for finding and holding onto top performers. Harry Friedman is also the author of No Thanks, I’m Just Looking, retail’s best selling book, and creator of the Gold Star Selling system, and the ultimate retail management best practices program,

Project Gold Star. The Friedman Group also provides training programs and professional speakers on retail sales and management for manufacturers, franchisors, trade associations, shopping centers and malls. If you’re tired of settling for mediocre performance and ready to install high performance retailing, we should talk.