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Harry J. Friedman Harry J. Friedman
Retail Consultant, Trainer, Speaker & Author


Harry J. Friedman, former owner of several successful retail chains, is an international retail authority, consultant, best selling author and the most heavily attended speaker on retail selling and operational management in the world today.

In 1980, he founded The Friedman Group, which now maintains offices in 12 countries and is continuing to expand its reach internationally.

One of retail’s true thought leaders, Mr. Friedman continues to be at the forefront of change on the retail sales floor, traveling the world looking for and creating the latest retail sales and management processes. His passion, perspective and unique ability to quickly assess what’s right and wrong in retail, and then share that knowledge in a hard-hitting yet entertaining manner, is an inherent talent few possess.

He has appeared on CBS News, Fox News, countless radio shows, and has been quoted in the Wall St. Journal, Los Angeles Times and major news publications around the world.

His groundbreaking high performance training techniques have been used by nearly one million retailers. To his credit are articles published nearly 1,000 times in national trade magazines, his best selling books No Thanks, I'm Just Looking – now in its eleventh printing, and the Retailer’s Complete Book of Selling Games & Contests. His sales and management seminars have been attended by retailers representing well over 100,000 stores. At the pinnacle of all his training programs is Project Gold Star – a quarterly series of meetings that feature a collection of retail best practices and a blueprint for developing a truly sales-driven retail organization.

Recently added to his Gold Star Selling course – the most widely used retail selling system in the world, is an updated and cost effective eLearning version of this program. Dozens of eLearning programs are also in development and will soon be available.

In addition, Mr. Friedman’s organization has now made it easy and affordable for retailers of any size to have their own Training Portal, where they can store and deliver their own content in addition to Friedman training, or a Custom Training Center, that includes their own branding.

Add it all up and you have one of the most prolific contributors to the success of retail stores in the world, and one of retail’s best friends.


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