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Establishing a Higher Level of Control
Your management systems are a big part of the success of our Wynn Las Vegas stores.
WYNN LAS VEGAS
Keri Frame, Director of Stores
35 Stores
The Friedman Group has the simplest, most organized system for managing a store and increasing sales that we've ever found. We have them deliver a customized Management Camp just for our dealers several times a year.
LA-Z-BOY, INC.
Ron Wolinski, Director of Education
400 Stores
Project Gold Star represents the most money we've ever spent on training in the company's history. And it represents the biggest return we've ever gotten. We now have an infrastructure and plan of how to manage our retail business for growth. Before we were undisciplined. We had a staff with no direction or goals. Now we have weekly sales goals. We're on fire! We're up over 10% from last year on a store that was trending down 15%. I highly recommend this fantastic program.
BOB WAGNER'S FLOORING AMERICA
Matt Wagner, Owner
2 Stores
As a result of our implementation of the course, our add-ons, multiple item sales and conversion rates have all increased. Our managers now understand that this is a business we are running. The program took out the 'familiocity' and a no-excuses environment was created in our store. Thanks Harry!
BROTHERS APPAREL
Brother Ed Abdalla
Catherine Abdalla
1 Store
Like many spa retailers, I sometimes wondered whether I was running my store, or it was running me. Harry's Camp showed me how to take control of my store and get my managers and salespeople doing their job properly, so that I don't have to do it for them. Any spa retailer, large or small, will benefit from this 'real life' program. What's more, they'll be able to use this information right away and increase sales as a result of it.
THE SPA BROKERS, INC.
Don Chandler
2 Stores
Although I'm sure for many companies an increase to the bottom line is the main objective from this course, but it was not mine. I am very pleased to say that I will use the bottom line information in the future, but the corporate culture change that this PGS has facilitated was desperately needed in my company. There are so many tools and so much information to get me back on track to running my company and leading in nine hours of fun every day. Work is now more enjoyable for me and more exciting, which should be contagious to our customers. So here's to a new corporate culture of my design.
LIFESTYLES HOME FURNISHINGS
Treasure Tannery, Owner
2 stores
With every topic discussed I kept thinking that's happening in my store! I wish I had attended Camp sooner so that I would have known the best way to handle each situation.
FANDEMONIUM
Brett Werger
2 Stores
I don't have to flounder around trying to figure out how to do my job. Now I have a blueprint.
WALTER E. SMITHE FURNITURE
Patricia Calesini
11 Stores
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