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Seminars

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Professional Retail Management Course

A Message From Harry

Multiple Store Supervision Course

Sales Masters Course

2009 Seminar Schedule

For Owners & Executives

Registration Information






The Most Widely Used Retail Store Management Course In The World Has Just Been COMPLETELY UPDATED!

How much is mediocre performance costing you? You can settle, or you can learn to create a High-Performance retail team at the most exciting, interactive seminar in retail! This completely updated and revised version of our Retail Management Training Camp is the answer. Created by retail authority Harry J. Friedman, this is a master plan for how to run your retail floor.

A special message for you from Harry


COURSE EXPECTATIONS
  • How you can turn your sales staff's "helpfulness" into HIGH PERFORMANCE SELLING
  • How to accurately and objectively SET SALES GOALS
  • Understanding the NEW SALES METRICS and how they impact sales
  • Mastering the most critical and often overlooked steps of SALES FLOOR MANAGEMENT
  • How to go from a "have to" to "want to" STORE CULTURE
  • How our RE-DEFINED COACHING TECHNIQUES will improve sales performance
  • The right way to handle variation and deviation from BEST PRACTICES
  • How establishing ESPRIT DE CORPS results in better customer service and higher sales

LEARNING ENVIRONMENT
  • Smaller classes at our state of the art training center
  • Video scenario-based modeling
  • Interactive, high participation learning environment
  • Easy to understand and implement techniques
"Your old Management Camp was terrific. But this new updated course just blows it away! Great new information and I loved the engaging way it was presented. Absolutely incredible!"
Christiane Neilsen, International Training Director
H. Stern Jewellers, 180 stores


"How does Harry keep coming up with this new material? He sees retail as it should be and shows us how to get there. Amazing course!"
Russ Diamond, President
Snyder Diamond, 3 stores


"Think you know retail? Think again. This updated course has the best new ideas on running a retail floor available. Grab your management team and take them to this course before everyone finds out about it. It's that powerful!"
Howard Fineman, Owner
Ashley Furniture HomeStores, 2 stores


If you're still talking to your staff about name tags and showing up for work on time, or even handling your top performers' need to clean up after themselves, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. Want a change? Give us a call today.

Limited space. Reserve your seats now!
Toll-Free 888-611-4304


Register 30 days or more in advance and SAVE $50 per person! Additional savings are available for teams. Call for discount details.

The seminars are available from The Friedman Group USA. For public seminars available in our foreign markets please contact The Friedman Group office in your country directly for availability and pricing, or attend any of our public seminars in the US.

Please contact us with any logistical or travel-related questions about attending one of our events.

All seminars come with a
100% money-back guarantee.


The Friedman Group
Corporate Headquarters
Call: 888-611-4304 or 310-590-1248
Fax: 310-590-1555
E-mail: info@thefriedmangroup.com
Write: The Friedman Group
..........5721 Slauson Ave.
..........Suite 120
..........Culver City, CA 90230
..........USA



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